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Our Process

1. DISCOVERY

1Let’s chat. We will love to learn more about you and what you are dreaming of, and discuss your design options, in order to fit the details into your aesthetic, time line, and budget.

2. CONSULTATION

2During your personal consultation our team will collaborate with you to question, understand and gather findings for a creative brief. We will sketch the rough idea of your project and provide a detailed estimate and a time line for your custom design.

3. RESERVATION

3If you would like to move forward with the project, we then require a signed contract, a 50% deposit and the content (your invitation text). This will reserve your awesome project on our design calendar and get us started.

4. DESIGN
4Based on our discussed notes, you will receive a full presentation of our Custom Design concept, with ideas, mood board, sketches and studies. Once a path or a design is approved, we begin working on the detailed final invitation that you will receive via e-mail for the final print approval (or last moment revisions).
5. PRODUCTION
5Once the digital proofs are approved, your files will go to print. This is the moment we cannot make further revisions/changes. You will receive photos of your project as soon as everything is ready.
6. DELIVERY+FEEDBACK
6Everything is carefully packed and ready to be shipped. This is the moment when the final payment is made.
We will send the beautiful invitations and provide the tracking number (AWB) and will be waiting for your delivery confirmation+feedback.

Timing and Delivery

WHEN WILL I RECEIVE MY BEAUTIFUL INVITATIONS?
It takes up to 10 -15 business days to create the models that are already in our collection - Collection Experience.
The custom made projects may take 20 - 30 business days - Custom Design Experience.
Shipping time not included.
The production time depends on the complexity of each project:
design/ number of invitations/ revisions wanted/ paper choice / stock paper / printing techniques / finishes.

Rushed Orders

CAN I RECEIVE MY INVITATIONS FASTER?
The ``Custom Express`` service will help you speed up your overall order process.
You will get your invitations in 5 business days.
Custom Express service fee - 150€
Please contact us for availability.

Shipping

HOW WILL MY PROJECT BE DELIVERED?
We are happy to work with couples and clients all over the world.
All projects are very carefully packed+protected and sent from our studio in
Bucharest, Romania, Europe.
Shipping rates are calculated by the weight of the package and
delivery location (please send us your full address, name, tel no)
- Shipping cost is not included in the price of any project

1. Package Pick up

Personally picking up project from our studio is also available – appointment only.
(Monday-Friday 9am-7pm)
address: Bucharest, Sector 3, Str Gheorghe Petrascu nr 12,
tel George at 0721169013

2. Bucharest - Courier Delivery

All orders are sent via Fan Courier.
Timing: 1-4 business days (or most probably arrives the next day)

3. National Delivery

National orders are sent via Fan Courier.
Timing: 2-4 business days

4. Europe/America

Standard international shipments are sent using National  Mail Service or Express Mail Service(the faster service).
Timing: Europe – 5-10 business days, depending on your location.
Timing: America – 10-20 business days, depending on your location.

5. International Express Delivery

Express international shipments are sent with DHL, which provides a faster service.
Timing: 1-3 business days to most parts of the globe.

6. Info

– The packages will be sent within each delivery company time-table, after the final payment is confirmed.
– Once your order ships, you will receive an email, which will include complete tracking information.
– Please note that Foliette is not responsible for delivery delays due to unforeseen issues outside of our reasonable control such as
delays due to severe weather, natural disasters or super busy holiday schedule (Easter/ Labor Day/Black Friday/Christmas/New Year’s Eve, etc..) .
– Foliette does not take responsibility for anything regarding shipping/delivery/duties taxes/or any taxes.
– Additional duties and taxes may be charged by your local customs authorities, and are not included in your order total.
We encourage you to research what fees/restrictions/local requirements may be in place in your state or country.

Surprise us with your idea – we’ll be happy to hear from you!